- Managed a staff of technical and investigative professionals for the City in a highly complex and dynamic environment.
- Motivated, encouraged and developed staffs’ skill sets.
- Shared knowledge to reinforce learning and creative thinking.
- Established, planned and administered the overall policies and goals of the Division.
- Managed and coordinated contract and vendor relations for all IT related contracts for IT Consulting and Systems Integration services, and hardware and software refreshes.
- Implemented the Continuity of Operations Planning (COOP).
- Developed an IT Disaster Recovery Plan.
- Revised and contributed in the testing of the Emergency Procedures and Response Plan.
- Supervised the support, distribution, training and use of electronic surveillance technology and communications for all field and undercover operations.
- Performed undercover operations and conducted highly confidential internal and external investigations into corruption and other criminal activities.
- Assisted and participated in the execution of many search warrants.
- Applied and received a grant from NYS implementing the conversion of all analog evidence to digital creating an established set of policies and procedures revolving around evidence handling,
chain of custody and data integrity.
- Implemented a digital forensic lab and trained criminal investigators in the acquisition, analysis and reporting of digital evidence using Commercial-Off-The-Shelf and open source forensic
software and hardware products.
- Setup and implemented a CALEA (Communications Assistance for Law Enforcement Act) compliant lab to connect to NYS OCTF utilizing Penlink and Lincoln servers.
- Created an isolated forensic network that was fully functional independent of QA and Production environments.
- Gathered evidence from computers, servers, mobile phones, GPS devices, IDS/IPS, routers and firewalls for analysis, tracing and tracking of users and hosts.
- Traced emails to establish source as well as relevance.
- Created the Policy and Procedure Recommendations (PPRs) database.
- Compared NYPD warrants database with City employees to identify City employees who had outstanding warrants.
- Performed ethical hacking and vulnerability assessments of applications, computers and networks.
- Field operations team leader for all digital evidence.
- Participated in covert and overt field acquisitions.
- Wrote Rider for subpoenas to various companies including internet, application and social network service providers.
- Interviewed elected officials, agency and company directors, managers, network and support staff, and other persons of interest.
- Tracked rouge wireless devices and other access points for theft of services.
- Traced where Personally Identifiable Information (PII) from a VIP account was sent or synced from a mobile device via text, email and cloud accounts.
- Performed root cause analysis of various malware including a Remote Desktop Protocol (RDP) attack that originated from a vendor’s laptop connected to the production network.
- Identified patient zero of a major malware outbreak within an industrial control system.
- Investigated and removed Intellectual Property (IP) from various external devices recovering and wiping all the locations IP was stored.
- Created an event timeline from several electronic devices and datasets proving an employee was impersonating another to fraudulently share profits.
- Proved that the chain-of-custody wasn't followed for a criminal mobile forensic case.
- Acquired and analyzed a mobile device to obtain additional information of a victim within a suicide case.
- Acquired and analyzed an internal vehicle GPS system to determine vehicle's waypoints for a homicide case.
- Enhanced audio to provide evidence to support a cyber stalking case.